Contact
Email SnapAura Support
Write to developmentp096@gmail.com. Include your device and OS, app version, whether you use Guest / Apple / Google, and a short description of the issue (screenshots help).
FAQ
Common questions
Do I need an account?
No. You can use Studio, Spark, and Photo Generator via Explore without account. Apple or Google sign-in is optional for account-based sync and management.
How do credits and purchases work?
Starter/free credits are a one-time grant and are not reissued after account deletion and signing in again on the same eligibility basis. If you were charged but credits were not added, email support with your Apple or Google order ID. Refunds are handled by Apple or Google under their store policies.
How does AI photo generation work?
Generation uses your uploaded photo(s) and selected template. Uploaded face/source photos are stored briefly for processing and automatically deleted from our backend within 24 hours. If a generation fails, try a clearer photo or another template, then contact us if it keeps failing.
How do I delete my data?
Email developmentp096@gmail.com to request access, correction, or deletion. Signed-in users can also use in-app account deletion where available.
Get SnapAura free
Download the AI photo app for iPhone and Android. Buy credit packs in-app when you want to generate more.